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On Nov. 16, 2020, The Iowa Standard sent an email to Gov. Kim Reynolds legal counsel — a records request for the results of the phone survey Gov. Reynolds had when calling into her office.

We asked what the results are since Nov. 1 relating to whether Iowans want a mask mandate or not.

Michael Boal, the governor’s chief legal counsel, responded on Aug. 26, 2021.

“The Governor’s Office is not in possession of any document that tracked the type of information you are requesting,” he wrote. “As telephone calls to the Governor’s Office increased drastically last year, our constituent services team implemented a call-tree design to separate phone calls based on subject matter.”

The constituent services team did not track results, Boal said. Instead, it used the designations to better respond to Iowans requesting assistance.

“To the extent any voicemails were received by our office via one of those two designations, those recordings would be confidential under section 22.7(18) of the Iowa Code,” Boal added.

Author: Jacob Hall

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