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When an individual is legally required to possess certain documents from the governing authorities, but the governing authorities refuse the individual service, what is one to do? One Polk County resident answered that question Tuesday.

The city of Des Moines still has a “mask mandate” for public buildings which includes buildings such as the Treasurer’s Office where official business that is legally required must take place. Des Monies’ “mask mandate” does have several exemptions, however, including medical and religious exemptions.

On April 20, a Polk County resident went to the treasurer’s office for their appointment of a title transfer. Upon entering the building they were met by an armed security guard who told them that they needed to wear a mask. The individual informed the security guard that they could not wear a mask and the security guard asked them to go outside with him so they could talk. The security guard handed the individual a mask, but the individual said, “I am not going to wear the mask, and you cannot deny me service for action that I am legally required to make, and I fall under the exemptions for the mask mandate.”

The individual asked the security officer to show documentation that there are no mask exceptions, the officer pointed to a printed paper sign that said, “Masks are required to enter building”. The security officer stood in the way of the door and said you are not allowed in without a mask while another armed security guard came to the door to ensure the individual did not get in.

The individual asked to speak to a supervisor. The security officer told the individual he was not going to get anyone, however, they could remain outside and try to make a call, but regardless the individual was not getting into the building without a mask. By this time the individual had well missed their appointment, but stood in the cold and made phone calls for 30 minutes until finally a lady came down and informed the guards that this individual was allowed through without a mask.

Upon entering and leaving the building the individual was greeted with great disdain from the guards as they refused to speak with him or even acknowledge him.

Welcome to Des Moines where armed security (not police officers) believe they have the authority to force you to wear a face covering, refuse to honor exemptions and deny the ability to speak with those in authority. If however, one manages to bypass all of that then they’ll be treated with hostility during their visit.


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